What does Haus membership include?
Unlimited access to all Haus locations
Fast and reliable wifi
Access to Haus member network
Amenities (Coffee, Tea, Water, etc)
Does the membership begin on the first day of the month?
The membership begins the day you sign up and is billed on the first day of each month.
How flexible is your membership?
Our membership is month-to-month commitment, so you have flexibility to make changes to your membership.
Can I stop in for a tour or I need to make an appointment?
Feel free to pop in to any Haus location for a free tour. And don't forget that we offer one day trial for free.
Am I allowed to bring pet to the space?
Since we are using restaurants space, it is not allowed to bring any pet to the workspaces.
How many seats are there in each space?
Each space is different, therefore numbers vary for each location.
Do I need to reserve the seat for me?
Currently, you don't need to reserve the seat. However, as the network will grow, we will include additional functionality of reserving seats, so that our members always have available seat in their preferred location.
How do I pay the my membership fees?
The invoice will be sent to your nominated email address every month
1) Hot desk (pre-paid)
If the contract starts on or before the 15th of the month, you would be required to pay till the end of the month. Fees are pro-rated on a daily basis.
If the contract starts after the 15th of the month, you would be required to pay for the remaining of the month plus next month’s payment.
Fees for the following month should be paid between the 1st and the 15th
How can I pay for the membership?
You can pay with your credit card either online or in the venue. The link will be provided in the invoice via email.
Are there any additional fees I need to know about?
Our pricing is very transparent, so you don't pay any additional fees. No joining fees, no cancellation fees, no "oh we forgot that you need to pay this" fees.
How can I view my invoices?
Links for your invoices will be sent to the email provided. Alternatively, you can always view your invoices in the member portal.